How to write impactful emails

Create a new operating model for your organization’s emails. This should include:

• Knowing when to email vs. communicating in other ways. 
• Embracing other platforms for collaborating and communicating. Use internal messaging services to connect with your team quickly.

One theory is that most of our relationships rely on empathy with people, meaning that we use our own experiences to relate to how we imagine other people feel. For this reason, knowing lots of details about a celebrity can cause a person to develop a heightened level of obsession.

• Seek additive knowledge in familiar areas and then use that new knowledge to start pulling up and modifying old knowledge.
• Seek other people’s experiences of the world. Travel, in this way, can be a potent form of unlearning.
• Be more varied and bold in your...