Utilize active listening skills - Deepstash

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10 Ways to Increase Your Emotional Intelligence

Utilize active listening skills

Emotionally intelligent people make sure they understand what is being said before responding. 

They also pay attention to the nonverbal details of a conversation. This prevents misunderstandings, allows the listener to respond properly and shows respect for the person they are speaking to.

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Questions to Assess the Emotional Intelligence of a Candidate
Is there a time you tried to do something and failed? Is there a time you received negative feedback from your boss. How did that make you feel? Is there a conflict at work that made you feel frustrated?
  • Emotionally intelligent people are good at understanding and managing their emotions. They are also empathetic and good at handling others' emotions 
Tell me about a hobby you like to do outside of work. Can you teach me about it?
  • Act as you don't understand what he's saying, and observe his reaction. Emotionally intelligent people remain patient and calm when faced with a communication challenge.
Can you tell me about a time you needed to ask for help on a project?
  • Emotionally intelligent people know and admit when they need help.
Emotional Intelligence (EI)
Emotional Intelligence (EI)

EI means the mastery of emotional competencies. 

That includes self-awareness, self-management, social awareness, and relationship management.

Questions to Measure EI in interviews
  • How do you establish trust? An environment with trust promotes higher working engagement
  • If you worked for your top competitor, how would you beat yourself?  This question could show the candidate's ability to put the good of the organization ahead their own pride.
  • Can you use a belief statement to explain the value of what we offer? Ask a belief statement that gets at the heart of what an organization or team offers.