Know what problem you are solving and for who

Churn is inevitable. But you need to analyze the real reason for the churn which helps you build up solutions against it.

Use your churned customers’ feedback to avoid mistakes if any. Also if a customer is not satisfied with your product.

Don’t let that customer walk out the door bef...

The truth is, most people don’t know what you need without you telling them. It’s important to bear this in mind for both your reports and yourself. 

When we achieve something for ourselves as leaders it trickles through the organization as the realization of accommodations...

You should convince your manufacturer, customer, or buyer that there’s an urgent problem that needs solving. There are four types of people you’ll be speaking with:

1. The director is someone who wants you to be very concise and to the point. 
2. The socializ...