Know what problem you are solving and for who

Churn is inevitable. But you need to analyze the real reason for the churn which helps you build up solutions against it.

Use your churned customers’ feedback to avoid mistakes if any. Also if a customer is not satisfied with your product.

Don’t let that customer walk out the door bef...

The truth is, most people don’t know what you need without you telling them. It’s important to bear this in mind for both your reports and yourself. 

When we achieve something for ourselves as leaders it trickles through the organization as the realization of accommodations...

Being able to comprehend who you are and what kind of leader you are is important to cover the three dimensions of making decisions.

To know who you are as a leader try asking yourself these:

• Am I the leader I wanted to be before I acquired this position? What...