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Ultimate Guide to Reducing Churn

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How to analyze churn data and make data-driven decisions

The importance of customer feedback

How to improve customer experience

Ultimate Guide to Reducing Churn

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Use tested headlines

How do you figure out what makes a good headline?

  • Step 1: Go to the platform in question.
  • Step 2: Click “top stories” or “trending” or whatever channel highlights the best stuff.
  • Step 3: Copy the crap out of those headlines.

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Determine what is *unique* about the platform.

Determine what is *unique* about the platform.

To go viral, you have to think about what the consumer sees, not just you the creator. 

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Be timely

Here’s what you can do instead to increase your viral potential through timeliness:

  • Go to Facebook
  • Look for the “Trending” panel
  • Make a post about any of those things.

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Be timeLESS

If you address a consistent problem of human nature, you have the ability to stick around a LONG time.

The book “How to Win Friends and Influence People” was published over 80 years ago, yet it is still relevant today. Many of the things which happen year by year are ti...

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Anyone can go viral once

Going viral is NOT the hardest thing in the world. The hardest thing in the world is figuring out what to do next.

The whiplash from obscurity to unexpected fame and back to obscurity will kill you if you aren’t ready for it.

At the end of the day, there is only one choice:

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Address the whole viewing area, not just your post

Every platform offers you multiple chances to stand out, but you typically only have a millisecond to hook a new person.

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Try this formula: “Proof -> Preview -> Payout”

Proof

  • Show what you’ve done.
  • Answer the question “Why should I trust you?”

Preview

  • Tease how your audience might be able to do the same.
  • Answer the question “What makes this work worth my precious time?”

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Cultivate curiosity at every turn

Napoleon Hill’s Think and Grow Rich, possibly the most viral book of all time, is still selling copies today is because he cultivates and frustrates deep curiosity right from the start of the book:

“The secret which I refer to has been mentioned no fewer than 100 times througho...

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Quote smart people

When you include quotes by recognized names, you give your post reputation by association.

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ASK for shares

If you feel shy about asking for shares or recommends (like I did), ask yourself two questions:

  • “Do I believe this is quality work?”
  • “Do I believe a single other person on the planet could benefit from it?”

If the answer to both these questions is ...

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CURATED FROM

IDEAS CURATED BY

sarahmoren

Jewellery designer

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Always add 25% to your time estimate to get anywhere or do any task. If you think it takes 30 minutes to get to work, give yourself 40 (technically, 37 1/2, but let’s not be ridiculous here!). If you need 12 working hours to finish a proposal, give yourself 15. The worst thing that could happen i...

Types of people

Types of people

Category 1: Losers

People who always see negative in everything and put in the least amount of effort or no effort at all. They are least bothered about what is happening around them. They will only crib and complain about how the world is. They will say someth...

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