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Mindfulness
Prioritization
Personal growth and development
The intelligent assistant
- Many people are off-put by humans pretending to be bots.
- General intelligent assistants do not scale.
- The unit economics of brokering consumer-to-business messaging aren’t viable.
- Intelligent assistants are very useful and even magical.
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104 reads
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Using bots to improve customer service
Other than canned responses or annoying IVRs, customer service is mostly human-powered. There’s an opportunity to add bots to improve customer experience AND reduce costs at the same time.
It may take some time for bots to overtake the versatility, empathy and nuance of the...
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26 reads
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The ABCDE Method
First, write down every single task you need to accomplish. Then go through and mark each task with a letter ranging from A to E.
- “A” tasks are very important. If they aren’t done, you and/or your business will experience serious consequences....
Types of people
Category 1: Losers
People who always see negative in everything and put in the least amount of effort or no effort at all. They are least bothered about what is happening around them. They will only crib and complain about how the world is. They will say someth...
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