The benefits of using Messenger to communicate with your custome
- You are opening a channel that will help you engage and build loyalty with Millennials, the largest generation by population in the USA
- Asynchronous messaging means it’s efficient for your business to manage and offers better customer experience than the phone call (i.e. no waiting on hold)
- The tools available within the Messenger platform are far superior to any other channel and offer enormous opportunity, if used well (e.g. Messenger bots, native payments, and persistent chat history)
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