Social Reciprocity (Tit-for-tat) - Deepstash

Social Reciprocity (Tit-for-tat)

  • You do me a favor — I owe you one next time. 
  • You say, “thank you”— I have to say “you’re welcome.” 
  • You send me an email— it’s rude not to get back to you. 
  • You follow me — it’s rude not to follow you back. 

13

128 reads

CURATED FROM

IDEAS CURATED BY

joannata

Field seismologist

The idea is part of this collection:

Ultimate Guide to Reducing Churn

Learn more about product with this collection

How to analyze churn data and make data-driven decisions

The importance of customer feedback

How to improve customer experience

Related collections

Similar ideas to Social Reciprocity (Tit-for-tat)

Say No And Offer An Option

A straightforward NO can seem rude, and that’s probably why we avoid it. A better way is to provide a polite no, with an option or an alternative, to help them reach their goals.

Example: While emailed by a colleague to meet up for a project over a cup of coffee, one can say “Hey Thank...

Be persistent in asking for feedback

When getting a cursory response — “No, that was great, you were excellent” — ask follow up questions. “Thank you, and what are two to three things I could do differently next time to be better?”

Journaling for Social Anxiety

1.After you “screw up” or say something you “shouldn’t have” – write down what you’ll say next time

2. Before and after going to an event or meeting, write down how you’re feeling, what makes you nervous and what you could do in the worst case scenario

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Personalized microlearning

100+ Learning Journeys

Access to 200,000+ ideas

Access to the mobile app

Unlimited idea saving

Unlimited history

Unlimited listening to ideas

Downloading & offline access

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates