A straightforward NO can seem rude, and that’s probably why we avoid it. A better way is to provide a polite no, with an option or an alternative, to help them reach their goals.
Example: While emailed by a colleague to meet up for a project over a cup of coffee, one can say “Hey Thanks for reaching out! I like the idea but am not able to take out the time right now. I can email you the project notes I made, and you can ping me back with any questions you may have?”
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