Companies know that messages that interrupt people immediately are more persuasive at getting people to respond than messages delivered asynchronously (like email or any deferred inbox).
In other words, interruption is good for business.
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Difference Between Instant Messaging and Text Messaging is that text messaging, also called SMS, is a capability that allow users to send and receive short text messages, typically fewer than 300 characters, on a phone or other mobile dev...
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