Once a user lands on your website, via any acquisition channel, what do they do? How do they interact with your website/app?
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— Frank Chimero, Designer
Good UX design is all about putting the user first. Any aspect of a website, app or software that doesn’t consider the user’s needs is ultimately doomed to fail. A huge part of the UX design process is getting to know your target audience: what are their goals? Wh...
We need to think about:
A sub-optimal website can confuse customers and make them bounce. A company that only operates for a limited number of hours can see sales drift to a competitor that runs all day.
Use an omnichannel model to interact with customers on any platform, at any time. Shoppers tha...
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