5.2.3 — Behaviour reports - Deepstash

5.2.3 — Behaviour reports

Once a user lands on your website, via any acquisition channel, what do they do? How do they interact with your website/app? 

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lorhoward

Quantity Surveyor

The idea is part of this collection:

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1. “People ignore design that ignores people.”

1. “People ignore design that ignores people.”

— Frank Chimero, Designer

Good UX design is all about putting the user first. Any aspect of a website, app or software that doesn’t consider the user’s needs is ultimately doomed to fail. A huge part of the UX design process is getting to know your target audience: what are their goals? Wh...

How to design service for someone with no prior knowledge

We need to think about:

  1. How does someone know your service exists when they need it?  Does your user know your service exists?
  2. How do they find it once they know it’s there? Can they find it using their own logical searches for what they’re looking for?

Process pain points

A sub-optimal website can confuse customers and make them bounce. A company that only operates for a limited number of hours can see sales drift to a competitor that runs all day.

Use an omnichannel model to interact with customers on any platform, at any time. Shoppers tha...

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