Unless 100% of the recipients will find your information useful, only reply directly to the sender.
"Reply all" is too often the cause of office drama. Always be sure to check if you've accidentally clicked "reply all" before sending a sensitive message.
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If you find yourself in a heated battle, try and find a way to collaborate and find a middle ground to deal with the issue at hand.
When you're second-guessing yourself before communicating with someone, you probably have reservations based on their past reactions.
When you do need to communicate with such people, you may need to tailor your messages to the expectation of how they might react.
You work with a variety of people and you won't always get along with everyone. Telling yourself, "I don't engage in office politics, I tell it like it is," is a flawed tactic that might just cause more trouble.
When you stick your foot in your mouth, all you can do is apologize and explain it was a genuine mistake.
Every office has trigger words that get everyone up in a frenzy once someone blurts them out.
Ask your contacts in any new environment.
With a clear understanding of how they work and are their organizational hierarchy, you're less likely to do something that will cause unnecessary drama or miscommunication.
If you are new to an office environment you should be listening 95% of the time. Ask a lot of questions to get a good understanding of how things work.
The thing with office politics is that you don't know what the trigger words are.
There is no rule stating that every email reply must be sent immediately after being written unless it's urgent. Many email programs support a delayed delivery system where you can schedule when your reply or email will be sent.
If you're fond of clearing out emails on a Friday afternoon, delaying email responses until Monday will lessen stress on both yourself and your coworkers and you can both enjoy your weekends.
ll of us have heard tips for “netiquette” – those helpful hints for avoiding offense or miscommunication in the messages we send. But neither good intentions nor perfect email etiquette will necessarily avoid problems.
This is because email readers are often subject to what’s called “negative intensification bias”. They often read into messages negativity the sender didn’t intend, or they exaggerate even a hint of negativity.
When workplace drama affects you, it can become an insidious cloud that permeates your day-to-day.
Be mindful and ask yourself, "What is actually going on here?" Focus on the facts and avoid what you think happened. Know that you can't control how you feel, only how you react.
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