Update people often so they don’t have to chase you for information and can have some peace of mind.

Letting people know what's happening--even if it means saying you don't know--you're saving them from speculation, distraction, and rumors.

Keep your thinking a step ahead of the rest. Don't be reactive, be responsive to issues and trends before there's a problem.

Pay attention to the people and problems you're dealing with, notice patterns or potential pitfalls, then develop a plan and set it in motion.

Don’t just do your job. You can make an impact by going further and being more helpful, more supportive, more valuable. 

Don’t ask what you can do, look around and find something useful to do. 

Try to do something every day that no one asked you to.

Making an impact means seeing what needs to get done and taking the initiative to make sure it happens. 

Many back off from taking the lead out of fear of not being leadership material. But if you take it upon yourself to lead with the idea of serving others, you will not only stand out but will also leave a strong and lasting impression.

Be willing to speak up and out. Share what you know and let others know how you can be supportive and helpful.

Pay attention to what people say. Listen to understand and focus on the speaker instead of thinking ahead to your reply.

One of the best ways to make an impact is by breaking ground with new ideas, spearheading new concepts, and originating new proposals.

Be a trailblazer, offer creative solutions or a solid Plan B and be resourceful enough to do a lot with a little.

Don't work to become a person of success but a person of value. Become the person other people count on.