Being able to organize and express your thoughts in a way that makes action items jump out and reduces back-and-forth is a tremendous asset.

Email is the basis for a dizzying amount of our work. Many workplace email threads I’ve seen are sloppy and disorgan...

Finding a comprehensive answer to a question is valuable in any field.

Getting answers from other people is itself an art that requires practice. Even if you can’t be the smartest person in the room, you can learn to access what the smartest people think.

Getting quickly on top of new software is increasingly a requirement for professions outside of IT.

Doctors, teachers, lawyers and engineers constantly face new technical interfaces with their work—if you struggle to learn new software, your core professional skills may be...

A surprising amount of business activity depends on Excel.

Many of the most valuable skills aren’t cutting-edge; instead, they involve being highly skilled with a commonly used tool.

Most of our experience with math in school is finding exact answers to precisely worded questions. This is a shame because very few problems in life are like this. Instead, we more often face vague problems where only some of the numbers needed are known.

Practicing the abi...