Learn more about communication with this collection
Strategies for building self-confidence
Techniques for embracing your strengths and accomplishments
Tips for seeking support and feedback
Don't assume anything
Without a face or a voice to convey emotion, written text can easily be misconstrued as being terse, sarcastic, snarky, or even mean.
Always assume you don’t know the tone of any written communication you receive and openly inquire as to the emotions of your debate partner.
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266 reads
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Give the benefit of the doubt
If the emotions are high, debaters might assume that the other parties are against them.
Unless it's a life or death situation or your job is at stake, keep the emotion low and believe what the other party is communicating about their emotion and perspective. K...
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177 reads
Treat others as comrades
An office or business is a fascinating ecosystem that often combines unlikely people in high-pressure ways without concern for personality, style, or methodology. Everyone just assumes that people will find a way to get along. In reality, it takes effort on everyone's part.
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141 reads
Stating the desired outcome
Many people enter into a debate ready to battle with only one side knowing the rules and purpose of engagement.
Before beginning any debate or argument, discuss with the other party a purposeful outcome and define clear rules of engagement.
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214 reads
Being comfortable with the process
It’s okay to let things heat up during a debate, but you have to release the pressure after the battle or resentment will occur and build in an aggregated matter.
After a debate, you have the responsibility to make sure everyone is whole, even if it means you have to apol...
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185 reads
Learning and winning
Amazing leaders see any small conflict like a cockroach in a slum wall — if one shows up, there must be many more behind the surface.
When conflict arises unexpectedly, seize the opportunity to examine the circumstances and the underlying issues. You may find solutions t...
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194 reads
The spirit of inquiry
Amazing leaders are not interested in winning for their own ego. They understand that finding the truth benefits the whole team so everyone can win.
Open your mind and look for answers, not victory.
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340 reads
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Become a Better Digital Communicator by Focusing on Your Intent.
- Use emojis when appropriate – Basic icons, such as thumbs-up symbols and smiley faces, help the recipient of a text-based message understand your desired tone.
- Describe your emotions in video and voice calls – Use words to convey specific emotions....
Social Media
- Tone often fails to travel online. Irony, self-mockery or dark humor can easily be parsed as bigotry for example.
- You have multiple potential audiences, some will not be sympathetic. Even on closed websites, you should consider how your words would be perceived by outsiders.
- ...
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