Always take time to check that people have understood your message.

To check that you've been understood correctly, use open questions that start with "how," "why" or "what." These encourage reflection and will help your audience to explain what they have taken from your commu...

While reflecting on the past, we normally look at our achievements and appreciate what we have been successful at.

Despite our best efforts, we sometimes do not get success due to other factors like luck, timing etc. The right approach is to learn from the experiences and to appreciate one...

Your brain needs reminders of the evidence that your goal is achievable and worth the effort.

• Take at least five minutes after you stop working to acknowledge the positive steps you've taken to make your vision a reality. Write your progress down in a journal.