Plan like it's going to happen

The chances are that you will lose a key employee at the worst possible time.

• At the outset, consider how you're going to capture information, so it's widely available. When the loss happens, inform the entire team at the same time to limit rumours.
• Determine how you'll keep new and existing team members informed of the project's purpose, how it fits into organisation goals, and how you'll share information across disciplines. That way, it's easier to bridge the gap when someone leaves.