Learn more about product with this collection
How to analyze churn data and make data-driven decisions
The importance of customer feedback
How to improve customer experience
If a bunch of reviews use the same words or phrasing, they are most likely fake reviews. It might mean that they are all using a similar script to write from.
Also, if they use repeated exclamation points, that's also a good sign of fake reviews!!
6
28 reads
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The first and easiest sign is poor grammar and typos.
I know everyone is guilty if the occasional typo, and that doesn't mean you should automatically dismiss the review.
I'm talking about reviews that are borderline difficult to decipher. If it's that bad, then you might want to dism...
6
23 reads
If a lot of the reviews for a particular product are listed within a few hours or days of each other, that's a bad sign. It could mean a bunch of people were paid to crank out a bunch of fake reviews.
6
33 reads
Up to a staggering 61% of electronics reviews on Amazon are fake.
And you're twice as likely to buy a poor-quality product that is boosted by fake reviews.
Let's dive in and hopefully you can save yourself from buying crappy products.
6
42 reads
If the review is super short and only has a few words, that's a strong sign of a fake review.
Why use many word when few word do trick? (A little bonus Office quote for you)
6
31 reads
The next sign is that if the review is so generic that it could apply to any product.
That might mean that it was written to cover as many products as possible, and they just copy and paste it around.
Make sure you look for reviews that have some context.
7
27 reads
Don't completely let your guard down just because it's a 'verified' review. There's ways to fake that as well. So scrutinize those reviews the same you would for any other review.
6
24 reads
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We tend to respond to people using the same tone they use to speak to us.
If you need to have an emotionally charged conversation, speak in a way that's calm and collected. And if a discussion begins to escalate, focus on softening your tone or lowering your voice, others are ...
We tend to respond to people using the same tone they use to speak to us.
If you need to have an emotionally charged conversation, speak in a way that's calm and collected. And if a discussion begins to escalate, focus on softening your tone or lowering your voice; others are likely to mimi...
If the other person is using more words than required, we need to understand how much of a misleading act it is, and how much of it is genuine or unavoidable. We also need to see if the use of too many words has some valid reason or not.
We can use Hanlon's Razor, which would mean...
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