Mind Your Tone

We tend to respond to people using the same tone they use to speak to us.

If you need to have an emotionally charged conversation, speak in a way that's calm and collected. And if a discussion begins to escalate, focus on softening your tone or lowering your voice; others are likely to mimic you.

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7 Strategies Emotionally Intelligent People Use to Keep Their Feelings Under Control

7 Strategies Emotionally Intelligent People Use to Keep Their Feelings Under Control

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