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Jenna Sanderson
@jenna94
Mind Your Tone
We tend to respond to people using the same tone they use to speak to us.
If you need to have an emotionally charged conversation, speak in a way that's calm and collected. And if a discussion begins to escalate, focus on softening your tone or lowering your voice; others are likely to mimic you.
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Cherry Mary
@cmary510
7 Tools That Will Help You Manage Emotions Effectively
Emotions
Our emotions are an integral part of our lives.
They protect us by alerting us to danger. They add colour to our lives and help us find meaning ...
We can't really control our feelings
But we can control our reactions to those feelings.
By increasing our awareness of emotions and their effects, and then focusing on our thoughts, we can learn to manage our emotional reactions effectively.
"The Neftlix method" to control emotions
- The pause button. Create a habit of thoughtful action. Train yourself to take a moment to stop and think before you act or speak.
- Volume control. Train yourself to recognise when your volume is starting to go up.
- The tuning dial. As you'd change the film or change the channel, instead of focusing on what you're going to say next, tune in to the other person and listen carefully with the goal to truly understand them.
- Mute. Hit the mute button if the other person is in a highly emotional state because sharing your point of view won't help at that moment.
- Record. As you stay on mute, focus on mentally recording key points they're willing to share to help you learn more about their perspective.
- Playback. Emotionally charged discussions are often rooted in deep-seated issues. Revisit the topic once both parties have had the time to cool down.
- Fast forward. Think about the effects your actions will have in the long run.
Charlotte Wood
@cwood
How to Control Your Emotions at Work: Know When to Act or Ignore
A Zen Parable
There was a man riding on a horse. When a man walking on the road asks him where he is going, the rider replies, “Why are you asking me? You should ask the horse.”
The ho...
Emotional Intelligence
The ability to monitor one's own and others' feelings and emotions to discriminate among them and to use this information to guide one's thinking and actions. -Salovey and Mayer (1990)
Emotional Mastery
It manifests itself in the kind of statements we make about ourselves, in relation to our emotional skills and success.
Qualities such as confidence, awareness and optimism, come under the umbrella of emotional intelligence.
Zara M.
@zaram52
How to Be Emotionally Intelligent
Great Leaders
Knowledge, smarts and vision are characteristic of a great leader. Add to these the ability to identify and monitor emotions (your own and others) and to manage relationships.
Qual...
Self-Awareness
- Realistic self-confidence: You recognize your own abilities and shortcomings; you operate from competence and know when to rely on someone else.
- Emotional insight: You are aware of your own feelings. You can identify the cause of the emotions to help you manage them.
Self-Management
- Resilience: You know how to stay calm under pressure and can recover quickly from upsets.
- Emotional balance: You can control any distressful feelings without blowing up at people.
- Self-motivation: You keep moving toward long-term goals despite setbacks.
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