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Jenna Sanderson

@jenna94

Mind Your Tone

We tend to respond to people using the same tone they use to speak to us.

If you need to have an emotionally charged conversation, speak in a way that's calm and collected. And if a discussion begins to escalate, focus on softening your tone or lowering your voice; others are likely to mimic you.

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IDEA EXTRACTED FROM:

7 Strategies Emotionally Intelligent People Use to Keep Their Feelings Under Control

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