People often feel pressure to listen to complainers because they don’t want to be seen as callous or rude.
Avoid this by setting limits and distancing yourself when necessary. Ask complainers how they intend to fix the problem. They will either quiet down or redirect the conversation in a productive direction.
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How to communicate effectively with difficult people
How to handle conflict
How to stay calm under pressure
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Many chronic complainers are not looking for advice even though they want to share their problems.
If they ask for advice, it's best to keep it short and on point. They may reject your help after they ask for it, saying it is useless or irrelevant. As annoying as it can be...
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