Ideas from books, articles & podcasts.
Many chronic complainers are not looking for advice even though they want to share their problems.
If they ask for advice, it's best to keep it short and on point. They may reject your help after they ask for it, saying it is useless or irrelevant. As annoying as it can be...
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Validation is the key to shutting down a complainer initially.
Do not roll your eyes or check your email. Rather say things like "I hear you." Complainers can wear themselves out in five minutes unless you ignorantly add fuel to the fire by suggesting a solution. Then the...
Chronic complainers genuinely believe the world is out to get them and feel they have to voice every disappointment in their life.
In reality, many chronic complainers are unaware that they complain so much or that they have a reputation for constant negat...
You can't change somebody's behaviour, but you can control how you handle them over time.
If it is essential that if you have to disagree with a chronic complainer, you can ask this simple question: "Do you want my opinion?"
The complainer then has to give you permission to share a different perspective, but don't try to convince them. Say "I hear what you'...
An optimist sees a glass half full of water. A negative person sees the glass as half empty. The chronic complainer sees water that isn't cold enough, sees the smudge on the rim, which means the glass wasn't cleaned properly and...
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There are many reasons why we begin projects but never finish them, and many of them actually have nothing to do with laziness, a lack of dedication, or an inability to follow through on something.
A lot of us probably fall into another category: those who struggle with the middle ...
published 3 ideas
Not every meeting can be done in 15 minutes, but for general day-to-day things, 15 minutes is ideal.
Similar to the old myth that if someone is sitting too close to the big tube TV, you would ruin your eyes, there are some new myths and facts about how screens affect our vision.
published 4 ideas
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