Learn more about communication with this collection
How to find common interests
How to be a good listener
How to overcome social anxiety
Asking for agreement
"Based on our conversation about X, we decided to do Y. The next step is Z. Agreed? If yes, I'll do it right away."
- Spell out the decision.
- "Agreed?" gives the recipient a chance to voice disagreement.
- "I'll do it right away" makes it clear that clarification needs to be made right away.
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Asking for information
"I would like to know more about A. I found you via B. Are you the best person to ask regarding A?"
- Be specific about the information you require.
- Give context. Reference why you're asking them and how you found their contact information.
- Asking if the recipien...
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843 reads
Asking for help
"I'm trying A. I've tried B and C, and it resulted in D and E. What should I try next?"
- Be exact about what you're trying to do.
- Include what you've tried, which makes it clear that you are trying to solve your own problems.
- "What should I try next?"...
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Asking useful questions require practice
Inexperienced questions such as "I'm thinking about [action]. What do you think?" are seldom answered because answering would take too much effort.
This is because naive questions lack the necessary context while failing to respect the recipient's time, energy and attention. Inste...
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1.01K reads
Asking for clarification
"From our discussion about A, it seems like B is the case. Is that correct?"
- Include a summary of the topic for context.
- "It seems like" helps to find clarification without sounding confrontational.
- "Is that correct" clarifies your position.
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768 reads
Asking for advice
"I'm working on A. My priorities are B and C, but I'm not sure it's the best option. If you have a moment, I'd appreciate your thoughts . If you can't, no worries. Thanks."
- Be precise about what you're trying to do.
- Be clear about your priorities.
- Sta...
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574 reads
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Dealing With Disagreements
Try to open up conversations you usually run away from. Seeing your relationship survive and improve as a result of it, will help reinforce the idea that good relationships can, and do, involve disagreement and talking about problems.
Also, be clear and effective when talking ...
7 Tips for Saying No Effectively
- Say it. Don't delay and don't try making excuses because that puts people in a place to ask more. Provide a brief explanation.
- Be assertive and courteous You might say, "I'm sorry I can't right now but will let you know when and if I can." This approach is polite...
Getting ready for 1:1 conversation
The most productive one-on-ones have some kind of structure, which requires you to do some prep beforehand. Basically, don’t just show up and chat—you’ll lose precious time in rambling conversations.
- Is this time-sensitive? If it’s urgent, don’t wait for your next meet...
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