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Repeat Back What You Heard

Repeat Back What You Heard

Implement a process called active listening. Repeat back to the speaker what you heard.

If the speaker agrees that what you heard is what he or she intended to say, you can move on. If not, the speaker needs to reword their statement until the listener really does understand.

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MORE IDEAS FROM THE SAME ARTICLE

Ask more questions than you give answers.

Really listen to what someone else is trying to say.

Listen from a place of curiosity, not generosity. True dialogue does not happen when we pretend to listen, and it certainly cannot happen if we are not listening at all.

Pay attention to your talk/listen ratio.

Actually wait until someone is done talking before you respond.

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