Repeat Back What You Heard
Implement a process called active listening. Repeat back to the speaker what you heard.
If the speaker agrees that what you heard is what he or she intended to say, you can move on. If not, the speaker needs to reword their statement until the listener really does understand.
415
694 reads
CURATED FROM
IDEAS CURATED BY
The idea is part of this collection:
Learn more about communication with this collection
How to align stakeholders
Best practices in product management leadership
How to create value together
Related collections
Similar ideas to Repeat Back What You Heard
Reiterate what you understand
Repeating an argument back to the speaker can develop trust by proving that you're listening.
Try paraphrasing what you understand, using: " so you're suggesting ... because... ?"
Be A Conversation Superstar
Be attentive and give eye contact.
• Make active and engaged expressions.
• Repeat back what you’ve heard, and follow up with questions.
• If you notice something you want to say, don’t say it. Challenge it and go back to listening.
• For bonus points, wait an hour t...
How To Be A Better Listener
- Push other activities from your mind, and be present in the discussion. This tells the other person that you’re ready for the conversation.
- Keep a neutral expression that simply says, “I’m listening.” We tend to physically react to what we hear and it disrupts our abili...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates