Wait until someone is done talking - Deepstash
Leading in Product Management

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Leading in Product Management

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Wait until someone is done talking

Wait until someone is done talking

Actually wait until someone is done talking before you respond.

The most difficult component of listening effectively is waiting for a period at the end of a sentence before formulating a reply. 

413

772 reads

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Listen to Learn, Not to Be Polite

Listen to Learn, Not to Be Polite

Listen from a place of curiosity, not generosity. True dialogue does not happen when we pretend to listen, and it certainly cannot happen if we are not listening at all.

If you ever finish a conversation and learned nothing surprising, you weren’t truly listening.

594

1.03K reads

Repeat Back What You Heard

Repeat Back What You Heard

Implement a process called active listening. Repeat back to the speaker what you heard.

If the speaker agrees that what you heard is what he or she intended to say, you can move on. If not, the speaker needs to reword their statement until the listener really does under...

414

677 reads

Ask More Questions

Ask More Questions

Ask more questions than you give answers.

When you ask questions, you create a safe space for other people to give you an unvarnished truth.

395

723 reads

Your Talk/Listen Ratio

Your Talk/Listen Ratio

Pay attention to your talk/listen ratio.

Strive for a 2:1 ratio of listening to talking.

359

726 reads

Quiet Your Agenda

Quiet Your Agenda

Really listen to what someone else is trying to say.

We need information that is disconfirming, not confirming.

342

743 reads

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lila_ls

Communicator. Beer geek. Gamer. Analyst. Travel specialist. Freelance explorer.

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Using E-mail Bouncebacks

Using E-mail Bouncebacks

Using email bouncebacks is the most socially acceptable “no” there is. It doesn't mean you're telling them that you don't want to respond to them. It only states that you can't reply for a certain period of time. 

Embarrassment Is a Fear Response

Embarrassment is a self-conscious emotion dictated by a disconnect between how we feel we should respond or act in public and how we actually respond or act. 

We are most likely to be embarrassed when we believe we have not lived up to what society asks of us or when we are on the re...

Ending Ritual for Tasks

We don’t have to wait for the end of the day to celebrate. We can do it after anything we do. 

The practice is a simple ritual: pause when you’re done with something, before you move on to the next thing. Reflect. And celebrate.

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