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How to analyze churn data and make data-driven decisions
The importance of customer feedback
How to improve customer experience
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Similar ideas to Clarifying Roles And Responsibilities
Your team will work as a unit if every member is aware of their own responsibilities and the importance of their work in the organization.
This can be accomplished by creating a document that describes their role in the company in detail.
When facing a crisis, you should learn how to split the tasks within your team, so that each person knows exactly what he or she is responsible for. This will lead both to a faster development of the team members and the increase in productivity of the entire company.
Psychological safety is a "shared belief, held by members of a team, that a group is a safe place for taking risks. It is a sense of confidence that the team will not embarrass, reject, or punish someone for speaking up.”(Amy Edmondson, 1999)
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