The history of hello
- What do you say after you pick up the phone? Most people say "hello," and there's a reason for that: phone companies taught people to say it in the 1800s.
- The word caught on, in part, because phone books instructed people to begin conversations by saying "hello" as a way to confirm both people were on the line. This habit, and the word, stuck. The medium created a new kind of etiquette.
- But team chat tools are a different medium than the telephone and require a different kind of etiquette.
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