Learn more about business with this collection
How to balance flexibility and structure in a hybrid team environment
Understanding the challenges of managing a hybrid team
How to maintain team cohesion
Success as the driver
The end goal for a business is growth. It requires the support of stakeholders with the business owners and investors.
If a business can keep employees happy, it can predict a good relationship with suppliers. Together, the good employee-supplier relationship leads to great outcomes for customers. In turn, an effective relationship between these three stakeholders drives results for investors at the end of the queue.
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67 reads
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Setting measurement intervals
The mapping process shows how a scorecard of KPIs provides a predictive performance model when viewed as a map.
Ensure you have the KPIs measurement intervals. A measurement interval means the time between readings on a KPI. For example, it may be that the input in the cause-and-effect...
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66 reads
Tracking relationships
Tracking relationships can release the full predictive ability of KPIs.
- Identify the company's key stakeholders, e.g. employees, suppliers, customers, etc.
- Review the relationship that each key stakeholder group has with the company. E...
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50 reads
Mapping KPIs
The relationship between KPIs should be mapped in a cause-and-effect diagram to understand how one KPI impacts another. It requires as little as a whiteboard and a pen.
Choose an end goal and write it on the right-hand side of the board, e.g. for a company to invest fun...
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39 reads
KPIs can predict the future
Executive teams use KPIs (key performance indicators) to track success. They are used as reports that provide feedback on the past.
But if used properly, they can become a powerful tool to predict changes in the future. The key is in mapping and measuring intervals....
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147 reads
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The Meaning Of Outcomes
An outcome is “a change in human behaviour that drives business results.” Outcomes have nothing to do with making ‘stuff’ – though they’re something created by making the right stuff.
Outcomes are the changes in the customer, user, employee behaviour that lead to good ...
Best practices for companies looking to leverage disruption
- Adopt a human-centric approach to business. Every business is the sum of its internal and external parts — from customers, investors and suppliers to employees and end-users. So the primary effects of disruption are to the people that make up the organization, not the busin...
The Downside of using Facebook as a Small Business Owner
Like superheroes (not unless you are One Punch Man or Goku), Facebook has its own weaknesses.
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