Countering The Great Resignation

There are two dimensions to good managing: care personally and challenge directly.

1. Care Personally: The first dimension is about being more than "just professional." It’s about giving a damn, sharing more than just your work self, and encouraging everyone who reports to you to do the same.
2. Challenge Directly: The second dimension involves telling people when their work isn’t good enough—and when it is; when they are not going to get that new role they wanted, or when you’re going to hire a new boss over them due to subpar performance.

Radical Candor" is what happens when you put "Care Personally" and "Challenge Directly” together.

The most surprising thing about Radical Candor may be that its results are often the opposite of what you fear. You fear people will become angry or vindictive; instead, they are usually grateful for the chance to talk it through.

A great way to get to know somebody and to build trust is to offer Radically Candid praise and criticism

• Radically Candid praise: "I admire that about you"
• Radically Candid criticism: To keep winning, criticize the wins.
• Ask the team: Is there anything I could do or stop doing that would make your lives better?
• Balance praise and criticism: Worry more about praise, less about criticism—but above all be sincere.