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How to analyze churn data and make data-driven decisions
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How to improve customer experience
The challenge of moving upmarket as a product manager
Every product management role consists of a deep focus on the customer.
The challenge is ensuring that your product continues to evolve to meet the needs of your new customers without neglecting the needs of the long-term, smaller customers.
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How to broaden the range of companies you work with
- Customer behaviour is more important than company size. Prioritising which problems to solve can be based on the maturity of a customer's knowledge base.
- Building for bigger customers doesn't mean building only for y...
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