Conversational Support - Deepstash
Conversational Support

Conversational Support

Conversational support is the modern way to resolve customer questions through a digital-first, messaging-based interaction. This means that customers and agents can be connected in real-time or asynchronously, and customers can stop and restart the conversation when it’s convenient – without ever losing context.

It’s called conversational because it, well, feels more like an ongoing conversation: natural, easy, and convenient.

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IDEAS CURATED BY

jiltur

Higher education lecturer

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