Now is the time to diagnose those problems and work on them to solve them. To solve them first you have to reach the root cause of those problems. The best technique is the 5 why technique. After identifying problems dig into it up to five levels by asking a why question than relating them all.
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By repeating the question “why?” five times in a row, you explore the cause-and-effect relationships underlying a particular problem; the primary goal of the technique is to determine the root cause of a problem.
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