By repeating the question “why?” five times in a row, you explore the cause-and-effect relationships underlying a particular problem; the primary goal of the technique is to determine the root cause of a problem.
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Sometimes there are workload issues, bottlenecks and mismanagement of information, leading to missed deadlines and lost productivity.
The leader can:
To get to the root of why a person's opinion is the way it is, one question you might want to ask is the simplest 'why?'
"Why?" is the most powerful question you can ask a person who is giving you their opinion because it allows you to determine what assumptions inform their opinions.
Why am I disappointed?
It can be difficult to explain why you are disappointed, but asking the right question about the reason gets you towards the root of the problem. This is the first step in effectively fighting against it.
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