Learn more about strategy with this collection
How to create customer-centric strategies
The importance of empathy in customer success
The impact of customer success on business growth
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You can’t learn strategic thinking from reading a how-to manual. Instead, people compare it to walking, swimming or riding a bicycle. It isn’t theoretical; it is learned through practice.
To think strategically, you need a dose of realism, a capacity for reflection , and an...
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Strategic thinking is defined as approaching today from the perspective of the future. It is an approach aimed at anticipating the long-term effects of our actions. It is a creative, long-term vision geared to the achievement of specific objectives.
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