Mindsets For Customer Discovery - Deepstash

Mindsets For Customer Discovery

Customer Discovery requires a certain mindset. That is more important than a framework:

  1. Outcome-oriented: success should be defined by the impact of the code not the quantity of the code.
  2. Customer-centric: the user is the key shareholder.
  3. Collaborative: no more of the "PdM decides, the designer designs & the engineer builds" approach.
  4. Visual: more imagery and mapping and less written ideas.
  5. Experimental: ship experiments not features.
  6. Continuous: Customer discovery never ends. 

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vladimir

Life-long learner. Passionate about leadership, entrepreneurship, philosophy, Buddhism & SF. Founder @deepstash.

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