Learn more about problemsolving with this collection
Conducting market research
Analyzing data to make informed decisions
Developing a product roadmap
Gather customer reactions
When it’s time to showcase your prototype to customers, you’ll want them to react naturally and honestly to what they believe is a finished product or service. Such reactions are solid gold, but feedback is not.
If the illusion of a real product is broken, customers switch into feedback mode. They’ll try to be helpful and think up suggestions instead of providing genuine reactions.
In the real world, your product will stand alone—people will find it, evaluate it, and use it without you there to guide them. Give them nudges, but don’t tell them exactly what to do. Seeing where customers struggle and where they succeed is useful.
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MORE IDEAS ON THIS
The power of sketching
Sketching is the fastest and easiest way to transform abstract ideas into concrete solutions. Once your ideas become concrete, they can be critically and fairly evaluated by the rest of the team—without any sales pitch.
And, perhaps most important of all, sketching...
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298 reads
Time and space
One of the best aspects of a sprint: It gives you an excuse to work the way you want to work, with a clear calendar and one important goal to address.
There are no context switches between different projects, and no random interruptions.
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398 reads
A sprint resembles that perfectly orchestrated heist. You and your team put your talents, time, and energy to their best use, taking on an overwhelming challenge and using your wits (and a little trickery) to overcome every obstacle that crosses your path. To pull it off, you need the right t...
JAKE KNAPP
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396 reads
Start at the end
Even when the future seems obvious, it’s worth taking the time on Monday to make it specific and write it down.
Consider these questions:
If you could jump ahead to the end of your sprint, what questions would be answered? If you went six months or a year further into the future,...
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The sticky decision
Here are the five steps to go through in order to decide which solutions should be prototyped:
- Art museum: Put the solution sketches on the wall with masking tape.
- Heat map: Look at all the solutions in silence, and use dot stickers to mark in...
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"Good ideas are hard to find. And even the best ideas face an uncertain path to real-world success. That's true whether you’re running a startup, teaching a class, or working inside a large organization."
JAKE KNAPP
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1.47K reads
Working together in a sprint
Working in a sprint as a startup means shortcutting the endless debate cycle and compressing months of time into a single week. Instead of waiting to launch a minimal product to understand if an idea is any good, you get clear data from a realistic prototype.
The s...
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Running your own sprint
- On Monday, you’ll map out the problem and pick an important place to focus.
- On Tuesday, you’ll sketch competing solutions on paper.
- On Wednesday, you’ll make difficult decisions and turn your ideas into testable hypotheses.
- On Thursday, you’ll hammer out a realistic ...
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The bigger the challenge, the better the sprint
Challenging situations where sprints can help:
- High stakes: you’re facing a big problem and the solution will require a lot of time and money. A sprint is your chance to check the navigation charts and steer in the right direction before going full steam ahead.
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Solve the surface first
The surface is important. It’s where your product or service meets customers. Human beings are complex and fickle, so it’s impossible to predict how they’ll react to a brand-new solution.
Get that surface right, and you can work backward to figure out the underlyin...
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416 reads
Remix and improve
We all want a flash of divine inspiration that changes the world—and impresses our teammates. But amazing ideas don’t happen like that: great innovation is built on existing ideas, repurposed with vision.
In your sprint, follow this rule: remix and improve— but never blind...
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The prototype mindset
Prototyping is all about creating an illusion. To prototype your solution, you’ll need a temporary change of philosophy: from perfect to just enough, from long-term quality to temporary simulation. This is the “prototype mindset,” and it’s made up of four simple principles:
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291 reads
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The prototype mindset
Prototyping is all about creating an illusion. To prototype your solution, you’ll need a temporary change of philosophy: from perfect to just enough, from long-term quality to temporary simulation. This is the “prototype mindset,” and it’s made up of four simple principles:
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