Reasons to involve your team in decision making

There are three great advantages to involving your support team – or indeed any team – in decision making:

• It gives team members a greater sense of ownership, which contributes to feeling motivated and like their work matters. 
• It offers fresh business ideas. If only senior leadership is involved in decision-making, it increases the risk of stagnation. Sourcing ideas from your support team means you’re more likely to get a more diverse set of responses.
• Your employees are an incredibly useful resource. Those on your support team (and in other customer-facing roles) will have a unique perspective on customer needs and pain points.