This is the idea that when planning or making decisions, people can often spend more time on the small, inconsequential details than on the major issues.

The original example was of a committee working on the plans for a nuclear power plant but getting distracted by which materials to use for the staff bike shed, hence the term “bikeshedding.”

There are three great advantages to involving your support team – or indeed any team – in decision making:

• It gives team members a greater sense of ownership, which contributes to feeling motivated and like their work matters. 
• It offers fresh business ...