You can buy a hot dog in many places around the world, but not all of them serve up the Chicago style hot dog. The street vendor in New York isn’t serving a Chicago style dog. Sure, there are places in cities outside of Chicago that will serve the authentic Chicago style dog. And, if that particular dog is what you really want, and you don’t live in Chicago where this style of hot dog is the norm, you may drive a little further and spend a little more money to get it. That’s what uniqueness does.

The big uniqueness question is, “Why should a customer buy from you over your competition?” It is tied to what you do that is different. Give me one reason — or several. Is it quality, speed, price, customer service or any other feature that makes you unique in your market place? The answer is wh...