57 PUBLISHED IDEAS
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Shep Hyken recently took a liking to a Chicago style hot dog. It's not a true Chicago hot dog unless it includes very specific ingredients. The street vendor in New York isn't serving a Chicago style hot dog. If that particular dog is what you really want, and you don't live in Chicago where this...
The American Marketing Association defines Marketing as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.
With today’s acute focus on the customer experience, the best companies are paying very close attention as they design the customer experience. They look for ways to improve the experience or avoid a mistake.
Something as simple as putting the knob on the opposite wall of the show...
So, does fine really mean fine? NO! Consider that the word fine is really an acronym that stands for:
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