Why do customer pain points matter? - Deepstash

Why do customer pain points matter?

Customer pain points lower the performance of products and services in the market.

Customers feel more comfortable spending their money on a company they can trust. 92% of customers are more likely to buy a product after reading a trusted review.

Pain points can be difficult to diagnose, as quantitative data does not always provide insights into a customer’s mind. By correctly fixing pain points, your business can improve sales and business practices.

In probing customers, you can quickly uncover their sources of pain.


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