The Customer Experience
The customer experience (CX) on your site can be the difference between a satisfied customer and a tick on your bounce rate. As you prepare for the holiday surge, make sure you take some time to consider the customer experience on your website and any other storefronts you have.
For an e-commerce store, CX starts and ends with your online shopping experience.
17
87 reads
CURATED FROM
3 Tips For Ecommerce Small Business Owners to Prepare for the Holidays
smallbiztrends.com
6 ideas
·678 reads
IDEAS CURATED BY
A good night sleep and a helathy morning routine is what I work on constantly.
The idea is part of this collection:
Learn more about business with this collection
Mindfulness
Prioritization
Personal growth and development
Related collections
Similar ideas to The Customer Experience
1. It’s not just about UX. It’s also about customer experience
Technical issues are the number one reason why apps get deleted, so make sure you understand customer experience (CX) through all phases of the product life cycle. CX is the sum of the user’s interaction with the app or product, starting at the consideration stage and moving through support, upgr...
How To Improve Your Customer Experience Using Messenger?
Messenger can help you close the gap between customer intent and customer action.
(Awareness >>Consideration>> Connection>>Trust)
- Define a target audience for your Messenger experience.
- Make sure the right people find your business and s...
Don't Spend Money The Customer Won't See
If you want to spend on something that doesn’t affect the customer, give up on it.
Spend what money you have where it makes a real difference to your customers -- because without customers, you don't have a side hustle.
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates