How to build a "freedom business"
- Don't be the single point of contact. Don't be the only person to handle customer inquiries and client communication. Plan early on for someone else to handle as much communication as possible.
- Don't be a single point of failure. You may do everything yourself in the beginning but should prepare for your escape by documenting everything. What are the steps or repeatable processes? Can you write them down as a Standard Operating Procedure (SOP)? Can you automate the process or hire an employee?
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