Learn more about business with this collection
Essential product management skills
How to work effectively with cross-functional teams
How to identify and prioritize customer needs
Creating safety that enables stretch
The best leaders cultivate an environment that is:
- Comfortable. They remove fear and provide security that encourages people to do their best thinking
- Intense. Creating an environment that demands their best efforts.
Only creating one of these conditions will cause one of two conditions.
- It will either stretch people without the foundation of safety. This can produce paralyzing anxiety.
- It will foster a supportive environment without asking people to do something challenging. This could make people stagnant.
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Key differentiators between Impact Players and their colleagues
- Do the job that’s needed. When dealing with messy problems, impact players address the needs of the organisation. They do the job that needs to be done.
- Step up. Impact players get things started and involve others while the rest wait for di...
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Redefining leadership
Innovation focused teams tend to be temporal - they form, collaborate, and disband. Team members need to be able to step up when needed and step back with equal ease.
- To help reluctant leaders participate in this fast, fluid leadership model, provide a path of retreat. Show th...
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High-impact coaching habits
The five leadership habits will encourage the right behaviour in a team. The first two creates an environment of safety, and the last three provide stretch.
- Define the W.I.N.(What's Important Now). Help your team to see what's most important at any giv...
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How Impact Players see everyday challenges
- Impact players look for opportunities in new terrain with new obstacles, while others may see it as a threat.
- Typical contributors approach difficult situations as a nuisance and try to avoid rather than face the problem. Impact players figure out how to turn...
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Practices of Impact Players
- They tap into unwritten rules - the standards of behaviour that one should follow in a particular job.
- The impact generates investment. They harness uncertainty and ambiguity and find solutions.
- Value building. They are self-...
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Categories of contributors in the workplace
- High-impact contributors: These people are doing work of exceptional value and impact.
- Typical contributors: These are smart and talented people who are doing solid work.
- Under-contributors: These are smart and talented peopl...
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