• High-impact contributors: These people are doing work of exceptional value and impact.
• Typical contributors: These are smart and talented people who are doing solid work.
• Under-contributors: These are smart and talented peopl...

• Impact players look for opportunities in new terrain with new obstacles, while others may see it as a threat.
• Typical contributors approach difficult situations as a nuisance and try to avoid rather than face the problem. Impact players figure out how to turn...

• Do the job that’s needed. When dealing with messy problems, impact players address the needs of the organisation. They do the job that needs to be done.
• Step up. Impact players get things started and involve others while the rest wait for di...

• They tap into unwritten rules - the standards of behaviour that one should follow in a particular job.
• The impact generates investment. They harness uncertainty and ambiguity and find solutions.
• Value building. They are self-...

The best leaders cultivate an environment that is:

• Comfortable. They remove fear and provide security that encourages people to do their best thinking
• Intense. Creating an environment that demands their best efforts.

The five leadership habits will encourage the right behaviour in a team. The first two creates an environment of safety, and the last three provide stretch.

• Define the W.I.N.(What's Important Now). Help your team to see what's most important at any giv...

Innovation focused teams tend to be temporal - they form, collaborate, and disband. Team members need to be able to step up when needed and step back with equal ease. 

• To help reluctant leaders participate in this fast, fluid leadership model, provide a path of retreat. Show th...