ALBERT EINSTEIN

Leaders often say, “Don’t bring me problems, bring me solutions.” They want people to be constructive-- not to whine or complain.

But if people can only speak up when they have a solution, you’ll never hear about the biggest problems-- which are too complex for ...

Great leaders separate problems from people. They ask questions until they understand the issue.  

A clear understanding of a problem delivers two-thirds of the solution. By doing so, they can approach the situation fairly and find a suitable solution.

Psychologists have demonstrated a pattern called solution aversion-- when people don’t like a particular solution, they often deny or dismiss the problem altogether. And if you can’t get people on the other side of a fault line to even recognize the problem, you’re not going to s...