"Stay away from negative people. They have a problem, for every solution.”
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How to make rational decisions
The role of biases in decision-making
The impact of social norms on decision-making
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Leaders often say, “Don’t bring me problems, bring me solutions.” They want people to be constructive-- not to whine or complain.
But if people can only speak up when they have a solution, you’ll never hear about the biggest problems-- which are too complex for ...
Great leaders separate problems from people. They ask questions until they understand the issue.
A clear understanding of a problem delivers two-thirds of the solution. By doing so, they can approach the situation fairly and find a suitable solution.
Psychologists have demonstrated a pattern called solution aversion-- when people don’t like a particular solution, they often deny or dismiss the problem altogether. And if you can’t get people on the other side of a fault line to even recognize the problem, you’re not going to s...
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