The sandwich approach to delivering bad news may be unproductive. Instead, lead with your perspective.

For example, an employee who is micromanaged might say to their boss, " I have given it a lot of thought, and feel like I need to say that the way I'm being managed is...

When the conversation comes to an end, ensure both parties know how things will change going forward.

It's always good to ask the other party to tell you their understanding of what just happened. It may be that they didn't get what you were trying to say. At that point, you can be specific...

It's best not to have an impromptu conversation. Instead, schedule the call in advance.

For example, you could ask to have a conversation and set a date and time on your calendar. Ensure that you both have privacy despite fake Zoom backgrounds.

You need to understand why you need to have the conversation. Decide if you should have the conversation in person or not.

For example, if you have a conversation with an underperforming employee, you may either want them to improve their performance or go through the s...

Create an outline and key talking points, including the desired outcome of the conversation, key messages or examples to share.

Take advantage of an online conversation by keeping your notes in front of you or on a second screen.