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Feedback in general

Feedback in general

Context: How to think about feedback among a team of engineers, including the engineering manager, product owner, project lead.

  • Feedback is a gift
  • Positive feedback is a very constructive way to encourage behavior.
  • Negative feedback essentially discourages behavior, but may provoke in general a stance of defensiveness
  • Therefore: Try to balance the positive and the negative elements of a single feedback "session"
  • Balance both the quantity, but also the quality: if negative feedback is very specific, then the positive parts should also be very specific.

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Negative feedback is more significant, psychologically and neurologically, than positive feedback. The brain interprets the latter as simply a recognition of an ongoing process, but interprets the latter as a signal for a failure.

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