Negative feedback is more significant, psychologically and neurologically, than positive feedback. The brain interprets the latter as simply a recognition of an ongoing process, but interprets the latter as a signal for a failure.
MORE IDEAS FROM Adi Seredinschi on Oct 30
Context: How to think about feedback among a team of engineers, including the engineering manager, product owner, project lead.
When you want to achieve some project milestones, you definitely have some contraints to work with, and when you are working with a team you often hold meetings to brainstorm about these ideas, however I am pretty sure many of us do the mistake of putting the constraints in front of them right at the beginning of the first discussion. This might turn out to be ineffective since most people get biased by constraints.
It makes more sense to convey them the idea without constraints, let them prepare some document about their thought process and then introduce the constraints in the next meeting.
Every Entrepreneurs dream is to be flawless in their quest to solve pressing problems, Unfortunately, feedback and sometimes negative feedback only exist to make us better.
Here are a few tips to adequately enable you deal with negative reviews from your customers :
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