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Negative Feedback

Negative Feedback

Negative feedback is a more important component of the feedback cycle than positive feedback. 92% of people say in a study that negative feedback improves workplace performance.

To do it right:

  • Check how it will impact the individual
  • Make it guidance or advice
  • Be direct
  • Let it be an area of improvement information
  • Build a culture of trust.

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Normally people react with caution and fear towards negative feedback, but it is much better than no feedback at all.

  • Do not react right away or in a defensive way.
  • Do not take it personally.
  • Do not justify the feedback, or ignore it.
  • Don't wait to be offered feedback at the last stage.
  • Take your time to gather your thoughts and do not be overly negative to yourself.
  • ...

The fundamental goal of giving feedback is to help the person you’re giving it to. They should realize that you are not trying to make them feel bad, and this is an exercise to help make them better.

Be informative and keep the focus on the areas of improvement.

Remove superficial compliments (like the Sandwich Method) and instead be genuine, direct and to the point.

If the word Feedback sounds loaded and negative by default, we can reframe it by calling it a less critical name like guidance or advice.

Negative feedback is effective when it is coming from a trustworthy person.

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created 3 ideas

Constructive criticism assumes that the person giving it has chosen to talk about it because it wants to help the other in reaching the good or help to progress.

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