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How to build positive relationships with colleagues and superiors
How to navigate office politics without compromising your values
How to handle conflicts and difficult situations in the workplace
Stinging Criticism
“If you and I want to stir up a resentment tomorrow that may rankle across the decades and endure until death, just let us indulge in a little stinging criticism – no matter how certain we are that it is justified.”
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Delivering criticism
When giving feedback, it's a mistake to start by saying something good, followed by the criticism, and then wrap it up with some kind words. Most people would rather just get the bad news out of the way.
It is better to give the bad news first, then you can tell them what they're good at a...
Some downsides are unavoidable
Life is a little easier if you expect a certain chunk of it to go wrong no matter how hard you try.
Smart people screw up. Good people have bad days. Nice people lose their temper.
Listening To Advice
Most people hear out the advice given to them out of politeness or obligation, with no intention of every following it, no matter how practical or beneficial it may be.
Our ego doesn't let us follow advice. The keywords that we say before we dole out the advice ...
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