Be the last to speak

Be the last to speak

This way, you'll be able to hear your team’s true thoughts, which you can to use to inform the opinion you yourself deliver at the end of the conversation.

As a leader, if you speak first, you’re likely to affect what others believe. Your team members may naturally align their thinking to yours. 

Addison I. (@addison_ii) - Profile Photo

@addison_ii

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Communication

entrepreneur.com

MORE IDEAS FROM THE ARTICLE

Shut down outside distractions

A key part of being a good listener is showing the speaker that he or she has your undivided attention. Close your laptop and put away your phone.

This gives those speakers the confidence to express themselves fully without feeling that they’re imposing on your time.

Mind your body language

7 percent of a message is conveyed through words. Body language plays a major role in how we communicate and how we listen.

When you’re listening, then, be aware of what your body language is saying to the speaker. Unfold your arms and be open to what this person has to say.

Make sure you hear quiet voices

Notice who hasn’t contributed to the conversation and make a point of asking for his or her opinion, even if that requires following up after the meeting. 

Hearing from everyone, even the quietest people, ensures you get the most rounded view of what’s really happening.

Peter Drucker
“The most important thing in communication is to hear what isn’t being said." 

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RELATED IDEAS

How to Ask the Right Question
  • Avoid asking rhetorical questions.
  • Ask friendly, clarifying questions.
  • Don’t put the listener on the spot.
  • Ask open-ended questions.
  • Thank the person for their response.
  • Avoid tension, as it may lead to poor answers.
  • Avoid being too direct.
  • Be a willing listener.
Connect with people emotionally

If you want to intrigue and influence people, you have to get their dopamine pumping.

A great way to do that is by having excellent conversation starters handy:What was the best part of your day and what was the worst part of your day?” and “What personal passion project are you currently working on right now?” 

Resilience

It's the skill that enables us to recover quickly from difficulties. It means adapting well in the face of trauma, tragedy or significant stress.

We build our resilience by learning to cope with challenges. 

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